User Policy

🔐 Privacy Policy

Effective Date: January 1, 2025

At Okralink, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy outlines how we handle your data when you use our platform, services, and tools.

1. Information We Collect

We may collect the following information when you use our platform:

Personal details: name, phone number, email, address
Farm information: crop types, farm location, production data
Transaction data: orders, sales history, payment method
Technical data: browser type, device, IP address, cookies

2. How We Use Your Information

We use your information to:

Facilitate transactions between farmers and buyers
Provide personalized services and recommendations
Improve our platform functionality and user experience
Communicate updates, promotions, and alerts
Monitor performance and track impact for reporting and improvement

3. Data Sharing and Protection

We do not sell or rent your personal data to third parties.
Data may be shared with trusted service providers who support our operations (e.g., delivery partners, payment processors).
We implement strong security measures to protect your data from unauthorized access, alteration, or disclosure.

4. Your Rights

You have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete data
Request deletion of your data
Withdraw consent at any time

To exercise these rights, contact us at privacy@okralink.com

5. Cookies

Our website uses cookies to improve functionality, analyze usage, and enhance user experience. You can manage cookie preferences through your browser settings.

6. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the effective date.

7. Contact Us

Questions or Concerns?
Contact us at contact@okralink.com

Okralink Uganda
Moroto, Karamoja, Uganda
+256 766 530 106

📜 User Policy

Terms of Use

By using the Okralink platform, you agree to the following terms:

1. User Eligibility

You must be 18 years or older to register or transact on our platform.
You agree to provide accurate and complete information during registration.

2. Account Responsibility

Users are responsible for maintaining the confidentiality of their login credentials.
Activities under your account are your responsibility.

3. Platform Use

You agree not to:

Use the platform for fraudulent or illegal purposes
Post false, misleading, or harmful content
Violate the rights of others, including intellectual property rights

4. Payments and Fees

Okralink charges a commission on successful transactions, outlined in our pricing terms.
Delivery and service charges may apply based on location and order size.

5. Termination

We reserve the right to suspend or terminate accounts that violate our policies or disrupt the platform's integrity.

6. Updates to Policies

Okralink may update these policies to reflect legal, operational, or platform changes. We will notify users of significant changes.